WebWMS2u FAQ

Frequently Asked Questions

Search answers about WebWMS2u features, pricing, plans, payment options, support, WhatsApp API connectivity, Meta Cloud API, automation, sign up and integrations.

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Meta Cloud API

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Support & Compliance

Support & Compliance

Yes. WebWMS2u provides support for account usage, onboarding, setup guidance, troubleshooting and general platform questions. Custom development and extensive assisted setup may be quoted separately.

Yes. We can assist with Meta Business Portfolio guidance, WhatsApp Business Account setup, telephone number connection, Embedded Signup and Cloud API or Coexistence onboarding where required. Final approvals and eligibility decisions remain under Meta's control.

The customer should retain ownership and administrator access to its Meta Business Portfolio, WhatsApp Business Account, telephone number and Meta billing method. WebWMS2u provides the platform connection and related assistance but should not replace the customer's ownership of these business assets.

Only upload information required for legitimate business communication. Restrict account access to authorised staff, use strong passwords, remove access when staff leave, and follow applicable privacy and data-protection requirements.

Do not send sensitive information through campaigns unless you have an appropriate lawful and secure process.

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