WebWMS2u FAQ

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What are platform credits? WebWMS2U platform credits cover message processing and automation usage within WebWMS2U. They do not include Meta WhatsApp messaging fees. When using Meta Cloud API, including Coexistence, applicable Meta fees are billed separately and cannot be paid using platform credits. View pricing details.
FAQ Topics All Topics General Getting Started Connection Options Plans, Billing & Credits Modules, Activation & Billing Ordering Module Booking Module Meta Pricing & Messaging Rules Meta Cloud & Coexistence Features & Automation API & Webhooks Support & Compliance

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Getting Started

Getting Started

The platform trial lasts 14 days and includes 100 platform credits, with no credit card required. Connection eligibility and available features remain subject to account limits and Meta requirements. Ordering and Booking are not automatically activated by registering for a platform trial; contact us to arrange a module demonstration or trial access.

Yes. A trial account can connect one eligible Meta Cloud API or WhatsApp Coexistence number and use the available trial credits to test supported messaging and automation features.

You must connect a number that you are authorised to manage and complete Meta's official onboarding process. Meta determines number eligibility, business verification requirements and message-template approval.

Meta WhatsApp Business Platform charges, if applicable, are billed separately from WebWMS2u trial credits.

You can register online and start testing WebWMS2u. For businesses that need Meta Cloud API or Coexistence onboarding, our team can assist with the next steps.
Create Account

A Meta Business Portfolio and WhatsApp Business Account are required for Meta Cloud API and Coexistence onboarding. The person completing Embedded Signup must have suitable access to that portfolio.

A Meta Business Portfolio is not required for a Personal Device Connection.

Often, yes, but the available method depends on the number's current registration.

  • A number already used in the WhatsApp Business app may be eligible for Coexistence.
  • A new or unused number can normally be registered as a standard Cloud API number.
  • A personal WhatsApp number may be used through Personal Device Connection, subject to WebWMS2u requirements.

Do not remove or re-register an important number until you have confirmed the correct migration process.

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