WebWMS2u FAQ

Frequently Asked Questions

Search answers about WebWMS2u features, pricing, plans, payment options, support, WhatsApp API connectivity, Meta Cloud API, automation, sign up and integrations.

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Getting Started

Getting Started

Yes. The WebWMS2u trial lasts 14 days and includes 50 message credits. Trial accounts can connect up to one eligible Meta Cloud API or WhatsApp Coexistence number, subject to Meta's onboarding and eligibility requirements.

The trial also includes limited keyword automation and Personal Device Connection features. A paid plan is required after the trial expires or when you need additional credits, numbers or higher account limits.

Yes. A trial account can connect one eligible Meta Cloud API or WhatsApp Coexistence number and use the available trial credits to test supported messaging and automation features.

You must connect a number that you are authorised to manage and complete Meta's official onboarding process. Meta determines number eligibility, business verification requirements and message-template approval.

Meta WhatsApp Business Platform charges, if applicable, are billed separately from WebWMS2u trial credits.

You can register online and start testing WebWMS2u. For businesses that need Meta Cloud API or Coexistence onboarding, our team can assist with the next steps.

A Meta Business Portfolio and WhatsApp Business Account are required for Meta Cloud API and Coexistence onboarding. The person completing Embedded Signup must have suitable access to that portfolio.

A Meta Business Portfolio is not required for a Personal Device Connection.

Often, yes, but the available method depends on the number's current registration.

  • A number already used in the WhatsApp Business app may be eligible for Coexistence.
  • A new or unused number can normally be registered as a standard Cloud API number.
  • A personal WhatsApp number may be used through Personal Device Connection, subject to WebWMS2u requirements.

Do not remove or re-register an important number until you have confirmed the correct migration process.

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