WebWMS2u FAQ

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What are platform credits? WebWMS2U platform credits cover message processing and automation usage within WebWMS2U. They do not include Meta WhatsApp messaging fees. When using Meta Cloud API, including Coexistence, applicable Meta fees are billed separately and cannot be paid using platform credits. View pricing details.
FAQ Topics All Topics General Getting Started Connection Options Plans, Billing & Credits Modules, Activation & Billing Ordering Module Booking Module Meta Pricing & Messaging Rules Meta Cloud & Coexistence Features & Automation API & Webhooks Support & Compliance

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General

General

WebWMS2U is a cloud-based WhatsApp messaging and automation platform. Manage campaigns, contacts, keyword replies, AI replies, APIs, webhooks and message reporting. Separately activated Ordering and Booking modules provide guided purchase and appointment workflows.

WebWMS2u is suitable for SMEs, retailers, education providers, clinics, service companies, property agencies, event organisers, ecommerce stores and organisations that want to communicate with customers through WhatsApp.

No. The WhatsApp Business app is Meta's mobile application for manually managing business conversations. WebWMS2u provides browser-based campaigns, automation, APIs, webhooks, contact management and message reporting.

With an eligible Coexistence connection, the same business number can be used in the WhatsApp Business app and connected to WebWMS2u through Meta's official platform.

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