WebWMS2u FAQ

Frequently Asked Questions

Search answers about WebWMS2u features, pricing, plans, payment options, support, WhatsApp API connectivity, Meta Cloud API, automation, sign up and integrations.

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Meta Cloud API

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Use our readiness checker to see whether Meta Cloud API or Personal Device Connection is more suitable for your business.

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Connection Options

Connection Options

WebWMS2u supports three main connection approaches:

  • Standard Meta Cloud API: an official API-only number.
  • WhatsApp Coexistence: an eligible WhatsApp Business app number connected to the official API while the app remains usable.
  • Personal Device Connection: a linked-device connection for simpler or non-Cloud use cases.

Choose standard Meta Cloud API when you want an official API-only number. Choose Coexistence when you want the benefits of Meta Cloud API while continuing to use an eligible number in the WhatsApp Business app.

Personal Device Connection may suit simpler workflows or businesses that are not ready for Meta onboarding, but it is not the same as Meta's official WhatsApp Business Platform.

Personal Device Connection links a WhatsApp account to WebWMS2u using WhatsApp's linked-device functionality. It can be useful for simpler workflows or when Meta Cloud API onboarding is not suitable.

It is not the same as Meta's official WhatsApp Business Platform, and continued operation depends on the connected device session remaining available.

No. Personal Device Connection does not use Meta Cloud API onboarding and therefore does not require Meta Business Verification. You still need a working WhatsApp account and must comply with WhatsApp's terms and messaging policies.

Messages cannot be sent through that connection while its linked-device session is disconnected. Reconnect or scan the QR code again from your WebWMS2u account before resuming messages.

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