A simple add-on with one outlet included

Module fees exclude the base subscription, additional platform credits, applicable Meta charges, extra devices/numbers, optional onboarding and applicable taxes. Your quoted Ordering subscription does not add a percentage commission on order value. Self-service configuration is included; optional assisted onboarding is available by quotation at RM150 once, for one shop and one outlet with setup guidance and one test order. Bulk menu entry, image editing and custom integrations are separately quoted.

What a simple order uses

Use 25–35 platform credits as a planning range for a straightforward one- or two-product order. This is not a fixed fee or a cap. The examples below assume one active outlet, reliable automatic phone capture, no modifiers, no extra browsing, one unsplit reply per step, one merchant WhatsApp new-order alert and staff using the dashboard/private link. Pickup assumes Pay on pickup; a pickup QR receipt upload adds one merchant WhatsApp alert credit.

At an illustrative RM0.04 per credit, those totals are RM0.96/RM1.12 for pickup and RM1.08/RM1.24 for delivery with QR. This shows credit usage value only; base/module fees and Meta charges are separate. Actual credit pack pricing and unused included annual credits affect the amount you need to top up.

Two units of the same product use the same selection and quantity exchange as one unit. Two different products require another selection and quantity exchange.

Cost Comparison - Keep more of each direct order

Build a direct channel for customers who already know your business. You arrange pickup or delivery and remain responsible for staff, fulfilment and payment checks. Delivery platforms may also provide customer discovery, rider services and promotions; these are different services and are not included in WebWMS2U. This comparison illustrates two cost components, not guaranteed total savings.

Storage grows with receipts as well as product pictures

A suggested starting allowance is 2 GB for the Ordering account, with another 0.5 GB per extra outlet. This is a total retained-data allowance, not a fresh allocation each year. Expansion can be arranged if your catalogue, receipts and history grow. Please prepare compressed product images before uploading and ask us about additional capacity as your records grow.

For planning, 200 product photos at 300 KB each use roughly 60 MB. At 300 orders a month, one 250 KB receipt for every order adds about 900 MB a year, and a 25 KB combined order/log allowance adds another 90 MB. That is roughly 1.05 GB in the first year, before extra images, indexes and backup copies. At 1,000 such orders a month, receipts and order/log data alone add about 3.3 GB a year. Actual storage depends on your image sizes, receipts and retained history.

Prepare clear compressed JPG/WebP images around 250–400 KB where practical; the current image-upload limit is 5 MB, so large originals can consume storage much faster. Shared image references avoid file copies when menus/outlets are duplicated. Repeated receipt replacements, backups, logs and retained records also need capacity planning.

Archiving hides old records but does not free storage. Contact us to discuss additional capacity, exports or a retention arrangement before removing historical records.