NEW WEBWMS2U FEATURE

WhatsApp Scheduled Messages & Reminders

Automate appointment reminders, birthday greetings, anniversaries, renewal notices, payment reminders and follow-ups. Schedule one message or import thousands of dated records from CSV/Excel and let WebWMS2U send them at the right time.

A must-have feature for businesses that work with dates

If your business has appointments, birthdays, renewals, due dates or planned follow-ups, scheduled WhatsApp messaging removes the need for staff to remember and send every message manually.

Core Capabilities

The Scheduled Messaging Features Businesses Should Not Be Without

Built for both one-off reminders and recurring customer communications, with bulk data import and personalized content.

Appointment Reminders

Send reminders at an exact date/time or relative to the appointment, such as 7 days, 1 day or 2 hours before.

Birthday & Anniversary Greetings

Schedule personalized yearly greetings with a defined number of repeats or explicitly choose no end.

Payment & Renewal Reminders

Remind customers before invoices, memberships, policies, subscriptions, domains, licences or service agreements become due.

CSV / Excel Bulk Import

Upload existing appointment or customer data and map your spreadsheet columns instead of entering reminders one by one.

Personalized Content

Use customer names, dates, times and other imported fields inside scheduled messages or approved Meta template variables.

Manage Upcoming Reminders

View scheduled content, inspect templates, select multiple reminders, cancel future sends and remove records in bulk.

How It Works

From Business Data to Scheduled WhatsApp Messages

1

Add or Upload

Create a reminder manually or upload CSV/Excel appointment, birthday or renewal records.

2

Map Fields

Choose the phone, name, event date/time, send date/time and custom columns.

3

Choose Message

Use a personalized text message or an approved Meta WhatsApp template.

4

WebWMS2U Sends

Each reminder enters the normal WebWMS2U message queue when due and is sent through your selected WhatsApp connection.

Flexible Scheduling

Schedule Exact Times or Relative Reminders

  • Send on an exact date and time from your spreadsheet.
  • Send before an appointment, for example 7 days, 1 day or 2 hours beforehand.
  • Create multiple reminders for the same appointment.
  • Repeat birthday and anniversary greetings yearly.
  • Set a finite yearly repeat count so reminders do not need to continue forever.

Example: Clinic Appointment

Appointment: 15 September, 3:00 PM

Rules: 1 day before + 2 hours before

14 Sep, 3:00 PM
Hi Sarah, this is a reminder that your appointment is tomorrow at 3:00 PM.
15 Sep, 1:00 PM
Hi Sarah, your appointment is in 2 hours. We look forward to seeing you.
Common Uses

One Scheduling Feature, Many Business Uses

Business / Use CaseExample Scheduled WhatsApp Message
Clinics, dentists, salonsAppointment confirmations and reminders
Tuition centresClass, lesson, fee and event reminders
Insurance / service agentsPolicy, contract and service renewal reminders
Accounting / businessesInvoice and payment due reminders
Retail / loyalty programmesBirthday and anniversary greetings
Workshops / maintenance servicesService appointment and next-service reminders
Property agentsViewing appointments and follow-ups
EventsRegistration confirmations and event-day reminders

Meta Cloud API & Templates

Use approved WhatsApp templates for scheduled business notifications and map imported spreadsheet fields into template variables.

Personal WhatsApp Workflows

Use supported Personal Device connections for suitable scheduled messaging workflows, giving businesses another connection option inside WebWMS2U.

API & Zapier Ready

Your booking system, CRM, website form, Google Sheets or Zapier workflow can feed scheduled messaging into WebWMS2U instead of relying only on manual uploads.

Efficient Recurring Scheduling

Recurring reminders do not create decades of future messages upfront. WebWMS2U keeps the reminder definition and queues the appropriate occurrence when it becomes due.

Automate the Dates That Matter

Stop Manually Remembering Every Appointment, Birthday and Renewal

Put your date-based customer communication on a schedule while keeping message content and upcoming reminders visible and manageable from WebWMS2U.

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