WebWMS2U Cloud
Last Updated: 3 July 2026
WebWMS2U Cloud ("WebWMS2U Cloud", "we", "our" or "us"), operated by XGEN Technologies Sdn Bhd, respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain and protect information when you use our services.
Where you use WhatsApp services, our platform may process WhatsApp messages through Meta Cloud API and/or authenticated WhatsApp Web sessions to provide automation and messaging features. Message data is processed only to provide the requested functionality.
If SMS functionality is made available in the future, this Privacy Policy will also apply to SMS messaging, delivery reports, sender IDs and related messaging data.
When APIs or webhooks are used, we may record technical information such as timestamps, request metadata, IP addresses and response status for troubleshooting, security and auditing.
We may work with third-party providers including Meta, hosting providers, messaging providers, payment processors and analytics services. These providers process information only as necessary to deliver their respective services and under their own applicable terms and privacy policies.
We do not sell your personal information. Information may only be disclosed where necessary to provide services, comply with legal obligations or protect our legal rights.
We retain information only for as long as reasonably necessary to provide services, satisfy legal obligations, resolve disputes and enforce our agreements.
WebWMS2U.com reviews requests from public authorities for users’ personal data or personal information before responding. We verify the requesting authority and assess whether the request is valid, appropriately authorized, and legally enforceable under applicable law.
If a request appears unlawful, overbroad, or procedurally defective, we may seek clarification, narrow its scope, or challenge it through appropriate legal channels. We disclose only the information that we are legally required to provide and limit any disclosure to the minimum information necessary to meet the request.
We maintain a record of requests and our responses, including the requesting authority, the information requested and disclosed, the decision and its legal basis, and the personnel involved in reviewing and handling the request. Access to these records is restricted to authorized personnel.
We implement reasonable administrative, technical and organisational safeguards to protect information against unauthorised access, alteration, disclosure or destruction. No Internet transmission or storage system can be guaranteed to be completely secure.
We may use cookies and similar technologies to maintain sessions, remember preferences, improve performance and understand website usage.
Subject to applicable law, including Malaysia's Personal Data Protection Act 2010 (PDPA), you may request access to, correction of or deletion of your personal information where applicable.
We may update this Privacy Policy from time to time. Updates will be published on this page and take effect upon publication unless otherwise stated.
If you have any questions regarding this Privacy Policy, please contact us through our Contact Page.