Plan consent-based campaigns, automate customer follow-ups and manage WhatsApp communication from one Malaysian platform.
WebWMS2U supports Meta Cloud API, WhatsApp Coexistence and personal-device workflows, with campaigns, scheduled messages, keyword replies, APIs, webhooks and AI-assisted responses.
Start Free TrialWhatsApp gives businesses a direct way to deliver useful promotions, reminders and service updates to customers who have agreed to receive them.
Deliver messages through a channel customers already use for day-to-day conversations.
Support local workflows such as appointment reminders, order updates, promotions and lead follow-ups.
Promotions, alerts, and enquiries reach your customers immediately.
Send promotional messages, reminders, or updates instantly to your customers — without manual work.
Reduce response time and handle FAQs automatically using keyword triggers and AI chatbot support.
Use your own WhatsApp number or Meta Cloud API for higher reliability and scalability.
Perfect for developers and agencies who want to build automation, bots, or CRM integrations.
Our system is tailored to local use cases — such as retail promotions, appointment reminders, e-commerce updates, tuition centers, clinics, car dealers, and more.
Start with a guided dashboard, connect the channel that fits your operation and test a real business workflow before scaling your campaigns.
Designed for both beginners and advanced users — no technical knowledge required.
Record how customers opted in and what type of updates they expect.
Group customers by interest, location, purchase or service stage instead of sending every message to everyone.
Combine promotions with reminders, order information and relevant follow-ups.
Review delivery results and responses, then refine future campaigns.
| Feature | WhatsApp Business App | WhatsApp API |
|---|---|---|
| Automation | Limited | Advanced automation available |
| Bulk Messaging | Restricted | Scalable campaigns |
| Multi-user Access | No | Yes |
| Integration | No | API & Webhook support |
“We started using WebWMS2U for promotional campaigns. Our response rate improved immediately.”
Local Retail Shop“The automation features save our team hours every week. Customers get instant replies now.”
Beauty & Wellness Centre“Webhook + keyword triggers helped us build a simple WhatsApp bot for order handling. Super useful.”
Online SellerYes, businesses can use WhatsApp for marketing as long as customers have given consent to receive messages.
Meta Cloud API is suited to official API-led workflows. Coexistence can suit eligible businesses that want to retain the WhatsApp Business app, while personal-device connections can support lighter workflows. Compare the connection options.
Yes, many SMEs in Malaysia use automation to handle enquiries, send promotions, and improve response time.
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